Legal · JunoBizz

Cancellation & Refund Policy

Last updated: 11 November 2026

In Short

Our policy in short

Digital products: all sales are final. Because our products are delivered instantly as downloads, we do not offer refunds on them.

Services: cancellation terms are set out below and in your service agreement.

Digital products — no refunds

Products sold through the JunoBizz shop (including the Google Business Profile Optimisation Kit) are digital goods delivered immediately after payment, with download access provided to your account. Due to the nature of digital products, all sales are final and no refunds are offered.

If you have a genuine problem — for example, your download does not work, a file is corrupted, or you were charged twice by mistake — contact us and we will fix the access issue, replace the file, or correct the duplicate charge. This does not change the no-refund policy for change-of-mind purchases, so please read the product description carefully before buying.

Services — cancellations

Monthly service plans can be cancelled for the next billing cycle by informing us in writing (email is fine) before the next cycle begins. Fees for a cycle that has already started, and for work already performed, are not refundable.
One-time project work: if you cancel before work begins, any advance paid for that project will be refunded. Once work has begun, the advance is adjusted against the work completed and any balance is settled as set out in your agreement.
Specific terms in a signed proposal or agreement take precedence over this page if there is any difference.

How to contact us

For any cancellation or billing question, write to us and include your order or invoice details: Email: info@junobizz.com · Phone: +91 76680 24147
JunoBizz, Payal Cinema, 19/2 Rajpur Road, Chukkuwala, Dehradun 248001, India